IF THE GAME DOES NOT LOAD
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Step 1: Clean your cache
Сlean your cache in the browser regularly. Google Chrome:Options - More tools - Clear Browsing Data - Select the data you want to delete - C...
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Step 2: Change the browser used
Try to use another browser. We recommend the following browsers:Google ChromeMozilla FirefoxOpera GX
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Step 3: Update your graphics card's drivers
Update the drivers for the graphic card – you need to choose the type of the graphic card you have installed and follow the link below.If yo...
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Step 4: Contact game support
If none of the above works, open "HELP" and send your request to game support. Please, don`t forget to include all information abo...
Sections
- GAME "HOUSEHOLD"
- SWITCHING FROM ADOBE FLASH TO WEBGL
- IF THE GAME DOES NOT LOAD
- UPDATE THE DRIVERS FOR THE GRAPHICS CARD
- SECURITY
- GAME PROCESS
- THE GAME CHARACTERS
- BONUSES
- NEIGHBORS` HELP
- GIFTS
- ENERGY
- QUESTS
- COLLECTIONS
- BEASTS
- BUILDINGS
- CRAFTING ITEMS
- DOMESTIC ANIMALS
- PETS
- COMMUNITY
- TRAVEL THE WORLD
- TRAVEL THE WORLD. SAVANNA.
- TRAVEL THE WORLD. SHAMBALA
- TRAVEL THE WORLD. OASIS
- TRAVEL THE WORLD. LAPLAND
- TRAVEL THE WORLD. INDIA
- TRAVEL THE WORLD. THE FLOWERBERG
- TRAVEL THE WORLD. LANDS OF ALBION
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