Here are a few things that we consider inappropriate:
  • Hate speech, racism and other discriminatory language
  • Obscene or sexually explicit banter
  • Threats or harassment
  • Excessive swearing
  • Bullying 
We also find things like these inappropriate for nicknames and guild names.

If you encounter another player being abusive towards yourself or others, please let us know by using the report button inside the chat. The button appears when you press a message. Reports are reviewed by our trained moderators who will take appropriate action.
To report an inappropriate nickname, you can contact us here:
https://crazypanda.helpshift.com/a/zombie-shop/

Consequences of misconduct: Abusive behavior can lead to temporary chat block or even permanent game account closure. Making false reports can lead to the same.