๐ŸŽฎ Game Rules Violation

A full list of game rules is available in this article. 

If you suspect a user or have seen a violation, you can leave a complaint in the Customer Support chat. Specialists will need the ID of the violator, which can be found in the player's profile.

Customer Support will pass the information to the security department, where players will be checked for violations. If the violations are confirmed, they will be fined or have their account blocked.

 

๐ŸŽ Offensive messages in gifts

Gifts themselves do not violate the rules of the game. They can be freely sent to other players. At the same time, if a message is added to a gift, it is subject to the rules:

  • Profanity โ€“ Use of swear words, obscene language, or disguised versions (symbols, abbreviations, modified spellings), as well as words with offensive connotations.
  • Provocations โ€“ Intentional statements or actions aimed at inciting conflict, mockery, or humiliation of another player, even without direct insults.
  • Insults โ€“ Use of words, phrases, or expressions that demean another playerโ€™s honor and dignity, including direct and indirect insults.
  • Prohibited Actions with In-Game Currency โ€“ Requests to give away chips or any other messages directly or indirectly related to game rule violations, including buying, selling, or trading in-game currency with other players.
  • Spreading False/Confidential Information โ€“ Sharing others' personal data, spreading false accusations or misinformation about other players, moderators, administration, or the game itself.
  • Advertising & Spam โ€“ Publishing explicit or disguised ads for products, services, websites, or third-party projects unrelated to the game.
  • Political Debates โ€“ Initiating or participating in controversial political discussions that provoke conflict.
  • Hate Speech โ€“ Statements that demean people based on race, nationality, religion, gender, or other characteristics.
  • Promotion of Banned Topics โ€“ Promotion of illegal activities (drugs, violence) or extremist ideologies.
  • Suicide Encouragement โ€“ Direct or indirect calls for suicide or distribution of related methods.
  • Anti-Game Agitation โ€“ Coordinated campaigns or disruptive calls to quit the game (constructive feedback is allowed).
  • Impersonating Administration โ€“ Any messages where a user claims to be an administrator when they are not.

If you have received a gift with an offensive or provocative message, you can send a complaint about it. To do this, select the gift and click on the complaint icon. Moderators will review the complaint and take action against the violator.

In no case do not send gifts with insults in return and do not incite conflict in the game chat. You are responsible for your actions, regardless of what caused them.

 

๐Ÿท Nickname Rules Violation

A full list of nickname rules is available in this article. 

If you encounter a player with an inappropriate nickname at the table or in the game chat, you can report them to the Customer Support team. The specialists will need the violator's ID, which can be found in the player's profile.

You will receive a response from the Customer Support team within 24 hours. The specialist will review the user's account and remove the nickname if it violates the rules.

 

๐Ÿ‘ค Avatar Rules Violation

A full list of avatar rules is available in this article. 

If you encounter a player with an inappropriate avatar at the table, you can report them to the Customer Support team. The specialists will need the violator's ID, which can be found in the player's profile.

You will receive a response from the Customer Support team within 24 hours. The specialist will review the user's account and remove the avatar if it violates the rules.