If you wish to permanently delete your game profile and all associated personal data, you must submit a request to our support team.

 

📮 Deletion Process

  • Contact our Customer Support team and request the deletion of your account.
  • After your request is registered, a mandatory 30-day waiting period will begin.
  • During these 30 days, you can cancel the deletion at any time when you log into the game.
  • If the request is not cancelled within 30 days, your data will be permanently and irrevocably deleted.

 

⚠️ Important Information

  • Accounts that have been blocked for violating the application's rules cannot be deleted.
  • Once the deletion is finalized, it is impossible to restore your profile, progress, in-game items, or game history.
  • After the account is fully deleted, you can start playing again by logging in with the same method, but this will create a brand new, empty profile.