The most typical fraud is represented by messages posted in the game chat "on behalf of" the World Poker Club team, advertising allegedly held promotional offers to purchase coins or Respect points; usually the content of such messages goes somewhat along the following lines of, "Please TEXT this number *** and get 2-3 TIMES AS MANY" (coins/Respect points). We would like to point out that any possible promotional offer we might undertake is NEVER advertised and/or announced in the game chat. By texting the number a fraudster has provided, you simply top up their balance. Should you spot a message of the type described above, please take no time in reporting it and the user who left it to us directly. We will not look into any complaints regarding cases when a user responded to such an "offer" and received no subsequent "promised" top-up.
- Sometimes fraud is represented by users posting links to other websites, and we strongly recommend you refrain from following such links. Watch out, as certain technologies allow violators to access your personal details associated with your email account.
- Sometimes violators reveal themselves by sending an email that requests you to provide your email account details, including the password, on behalf of our Team. Remember: we NEVER email this sort of messages, and we will NEVER ask for a password associated with any of your accounts. One of the reasons the violators do get to the users after all is simply the user unsuspecting gullibility.
If you strongly believe you have been victimized and that the game team should help you resolve your situation, please contact us. You can do it right here by clicking on "Contact us" in the right side of the screen.
Please, include all the relevant details of your case: this will really help us undertake the most effective actions to your benefit.