We want every game to be fair and bring joy to all participants, which is why we strictly enforce compliance with the rules. Please note that ignorance of the rules does not exempt you from responsibility, so we strongly recommend familiarizing yourself with them.

❓ What Can I Get Fined For?

The most common reasons for a fine are playing in collusion and chip dumping, but these are not the only violations of the rules, so we strongly recommend that you familiarize yourself with them. A full list of game rules is available in this article.

❓ How Are Violations Detected?

We detect violations through automated analysis systems and manual reviews, including monitoring suspicious activity and processing player complaints. All decisions are made based on comprehensive evaluation of account activity in accordance with platform rules.

❓ Can I Know the Exact Time and Reason for the Violation?

We do not provide information about the exact time and method of violation detection — this protects the system from abuse. Penalties are assigned after a manual check by the security service in accordance with the platform rules.

❓ Why is the Fine So High?

The fine amount reflects the seriousness of the violation and aims to maintain fair gameplay. Deliberate actions that undermine system balance (such as chip dumping) result in significant fines, as their long-term consequences harm all players. These measures prevent repeat violations and ensure fairness for all.

❓ Can I Get My Chips Back?

No, penalized chips will not be returned, either in full or in part, even on the first offense. This policy ensures that all players are treated equally.