We want every game to be fair and bring joy to all participants, which is why we strictly enforce compliance with the rules. Please note that ignorance of the rules does not exempt you from responsibility, so we strongly recommend familiarizing yourself with them.

❓ What Violations Can Result in Blocking?

A full list of game rules is available in this article.

❓ Is the Blocking Permanent or Temporary?

It may be temporary or permanent — the user can contact support for information on the reason and duration of the block. If the account is permanently blocked, access cannot be restored.

❓ How Are Violations Detected?

We detect violations through automated analysis systems and manual reviews, including monitoring suspicious activity and processing player complaints. All decisions are made based on comprehensive evaluation of account activity in accordance with platform rules.

❓ Can I find out the exact time of the violation and the blocking reason?

No, we do not provide information about the exact time and manner of violations — this is to protect the system from abuse. Actions are taken only after manual inspection by the team in accordance with the platform rules.

❓ Can I delete a blocked account and start a new game?

No. You will not be able to delete a blocked profile and start a new game.