If you encounter an error during your purchase, follow these steps:

• Check the error details. Most payment systems display a message, error code, or recommendations on what to do next. This information can help you understand the cause of the problem.
• If there is no information about the issue, or you are unsure what to do, contact our support team. When reaching out, please provide:
  • A description of the error or attach a screenshot.
  • The time and date the error occurred.

Our team will respond to you within 24 hours, providing instructions or, if necessary, directing you to the payment system’s support for further assistance.